Terms and Conditions
Terms and Conditions (GTC)
All prices quoted are subject to change in € (EUR) plus the applicable VAT.
Price Subject to change without prior notice. The online shop discount does not apply to items for which customers receive a special customer condition.
Net minimum order value
The net minimum order value per order for nationwide home delivery is 300.00 €
For smaller orders we charge the following shipping packages:
- Net order value up to 200,00 € = € 25.00
- Net order value € 200.00 - € 300.00 = € 15.00
- Cost for prior notification of delivery per order: 2,50 €
Within our driving range (Greater Hamburg) we supplie you with our own vehicle on Wednesday and Friday. Outside our driving range the supply is granted by freight carrier. Delivery time is max. 2 business days from the date of loading.Telephone notification by the freight carrier will extend the delivery time plus at least 1 working day.
Mortgage products Some items are only supplied in deposit containers (€ 0.15 / bottle, € 1.50 / empty box). Within our driving range we collect the corresponding empties. Outside our driving range a transport of a minimum of 40 cases is possible after consultation with our office.
The specified packing sizes may change for production reasons.
In individual cases, we may deliver up to 10% deviating quantities of an article and automatically adjust the price calculation. We ask for your understanding of these deviations.
The above-mentioned organic associations are not binding, it may be delivered products of equivalent organizations.
The invoice amount is payable net without deductions within 21 days. Payment within 10 days or when issuing debit (BEZ), we give 1.5% discount. The invoice is send by email.
- Sparkasse Holstein
IBAN: DE02 213 522 40 00 20 013 158
- Deutsche Bank
IBAN: DE66 2007 0024 0974 6033 00
- Sparkasse Südholstein
IBAN: DE85 2305 1030 0015 0928 28
Complaints / transport damages
Complaints we can acknowledge after delivery only for immediate release. Refusal of goods / parts of delivery is possible only after consultation with us. With respect to possible shipping damage please check the packaing immediately upon receipt. For refund reasons for identified damages and / or shortages the damage must be acknowledged by the driver on the delivery note and on the roll card and send to us as copy or fax. In addition, the damage is to be photographed and the photos are to be made available to us if required. The damaged goods shall only be disposed of or put to another use after corresponding agreement with us.
Retention of title
The goods remain our property until full payment of our invoices and all other claims of our company from the mutual business relationship with you. We agree extended retention of title and only accept the claim settlement with undisputed or legally enforceable counterclaims.
The place of jurisdiction is Hamburg.Moreover, the conditions of the Waren-Verein of the Hamburger Börse e.V. apply.
Director: Frank Bode, company registration number HRB 53094, seat of the GmbH: Hamburg
Sales tax identification number:
Green products according to EEC control system control code: